The Leaf 1-Year Limited Warranty
Please Note: All products must be registered with leafvibes.com before we can process your return.
LEAF offers a 1-year limited warranty for any defects in materials and workmanship from the date of original retail purchase. This is strictly limited to the repair or replacement of the purchased product and does not cover damage caused by physical or natural destruction, misuse, or other external causes. Any attempt to disassemble the LEAF product will result in the withdrawal of warranty privileges.
The customer is responsible for all shipping and handling costs along with proof of date of purchase (hold on to your receipt).
To facilitate the speed of your replacement, all guidelines below must be followed.
1. When you send in your product, please include only the defective product, charger, a copy of your receipt, and your current full mailing address.
2. For sanitary reasons, any paperwork must be included in your return package separate from your product.
3. Include a note describing the reason why your product is defective. This helps us to diagnose the cause of the defect and get your exchange back to you quickly.
LEAF must be notified about your return-item and provide the customer with a Return Authorization (RMA) number before sending out the product. LEAF reserves the right to refuse and return damaged items that do not follow the above description after inspecting the returned item. All shipping, importing, and returning costs are non-refundable and will be charged to the customer. If LEAF decides to replace the component, the replacement will not extend the life of this warranty. LEAF will not accept any additional charges for work performed by the customer or a third party unless it is authorized by leafvibes.com. All LEAF products are sold as novelty items only.
Please click here to register your product.